Last updated: Oct 28th 2026
The Nomadic platform is provided by:
Nomadic GmbH
Klenzestrasse 38
80469 München
Germany
Email: hello@nomadicdrone.com
These Terms of Use govern access to and use of the Nomadic platform by business customers and their authorised users. The platform is not offered to consumers.
Drone operations, hardware, on-site services and other separately commissioned services are outside the scope of these Terms and are governed by the applicable customer agreement.
Platform access is provided only after the customer has entered into a separate agreement with Nomadic (“Customer Agreement”).
These Terms supplement the Customer Agreement where incorporated into it. They do not replace or amend individually agreed provisions. In the event of a conflict, the Customer Agreement takes precedence.
The Customer Agreement determines the services provided, permitted scope of use, fees, contract duration and any agreed service levels. These Terms do not create additional charges or service commitments.
Customers may permit their authorised personnel to access the platform within the scope of the Customer Agreement.
Customers must take reasonable steps to ensure that authorised users:
Customers must notify Nomadic when access should be withdrawn, unless they can remove that access directly through the platform.
Subject to the Customer Agreement, Nomadic grants the customer a non-exclusive right to access and use the platform for the agreed business purposes during the agreed term.
Customers and authorised users must not:
These restrictions do not limit rights that cannot lawfully be excluded.
As between the parties, customers retain their rights in data and materials they submit to the platform. Customers are responsible for ensuring that they are entitled to provide those materials and instruct Nomadic to process them.
Nomadic may use customer data only as necessary to provide the agreed services, carry out the customer’s lawful instructions, or meet applicable legal obligations, subject to the Customer Agreement and any applicable data processing agreement.
Rights in the platform and its underlying software remain with Nomadic or its licensors. No ownership rights are transferred by granting platform access.
Rights in reports, results and other deliverables are governed by the Customer Agreement.
The confidentiality obligations in the Customer Agreement apply to platform use and information accessed through it.
Where Nomadic processes personal data on the customer’s behalf, that processing is governed by the applicable data processing agreement. These Terms do not replace such an agreement or a privacy notice.
Customers must ensure that personal data submitted to the platform is appropriate for the agreed services and that they have a lawful basis for its processing.
Platform functionality, availability, support and service levels are governed by the Customer Agreement.
Maintenance, security updates and technical changes may affect access to the platform. Any notice obligations and permitted changes are subject to the Customer Agreement.
These Terms do not give Nomadic a separate right to materially reduce agreed functionality or service levels.
Nomadic may temporarily restrict affected access where reasonably necessary to address an actual or reasonably suspected security threat, unlawful use, a material breach of these Terms, or a binding legal requirement.
Any restriction will be proportionate to the circumstances and limited in scope and duration where reasonably possible.
Nomadic will inform the customer of the reason and relevant corrective steps unless prohibited by law or doing so would compromise security. Where immediate action is not necessary, Nomadic will give the customer a reasonable opportunity to resolve the issue first.
Access will be restored when the grounds for the restriction have been resolved. Any additional contractual rights remain subject to the Customer Agreement.
The parties’ responsibilities, warranties, remedies and liability are governed by the Customer Agreement and applicable law.
These Terms do not introduce additional liability exclusions or limitations. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
Platform access ends in accordance with the Customer Agreement. Customers and authorised users must cease using the platform when their access rights expire or are terminated.
Data export, return, retention and deletion are governed by the Customer Agreement, any applicable data processing agreement and applicable legal requirements.
Nomadic may publish revised versions of these Terms. Publication alone does not amend an existing Customer Agreement or the terms applicable to it.
Changes apply to existing customers only through an amendment process valid under their Customer Agreement and applicable law.
The applicable law and dispute-resolution arrangements specified in the Customer Agreement also apply to these Terms.
Where the Customer Agreement does not specify applicable law, these Terms are governed by the laws of the Federal Republic of Germany. In the absence of a valid contractual jurisdiction agreement, jurisdiction is determined by applicable law.
For questions about these Terms, platform access or suspected unauthorised use, contact:
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